FieldBin's handyman CRM software is here to give you a hand and transform how you interact with your clients.
Customer relationship management is key to any business's success. However, laying your hands on a proper CRM for handymans is difficult. That's despite CRM being the solution to modern business problems such as:
• Finding information quickly about your customer
• Communicating with your customer about the business and its projects
• Storing information about your customer for use in marketing campaigns, audits, or business performance analysis
The best handyman CRM software addresses your customer relationship management pain points. Managing customer relations directly affects the profitability of your handyman contractor business.
The more satisfied your customer is with your services, the more likely they will rehire them and recommend them to friends and family. Therefore, with the best CRM software, you should spend more time in the field making money than idling around searching for ways to keep your tools out of the toolbox.
Without a proper CRM tool, handyman's have to deal with the following customer relationship management pain points:
• Low customer retention rates
• Complicated tracking and reporting
• Slow data logging
• Limited mobility
• Disjointed and disorganized information
• Slow growth
Companies often have to contend with high customer churn rates. However, the number quickly becomes too high and unacceptable without a CRM.
A CRM reduces customer churn rate, improving customer retention by capturing a complete record of the customer's interactions and purchases with your handyman contractor business. This data facilitates more personalized interactions between your business and the customer since you understand them better, which allows you to solve their unique problems and keep them satisfied with your service.
It's time-consuming to manually keep track of prospects, and customer interactions, and report on business activities daily. In a conventional setup, most of this data would get lost due to the difficulty of keeping up.
A CRM makes this process easier. With a few clicks, you can log as much consumer data as possible, initiate tracking, and generate useful reports that you can use to improve your interactions with the customer.
Logging consumer data is a time-consuming process. In a manual setup, you waste a lot of valuable field time sitting down with the crew and consolidating all customer information acquired by the team.
A CRM software speeds up this process, ensuring you're spending less time in the office and more in the field fulfilling work orders and keeping your clients happy.
To talk to customers, your crew needs to be very mobile. Moreover, you're often moving from one job site to another, making very little room for a shuttle back to the office to perform a few data entry activities.
With proper mobile handyman CRM software, your crew can perform all field updates straight from their mobile device and have this data reflected everywhere in the system. Therefore, you get information fast, straight from the source, and ready for action by you or a relevant crew member.
Feeding and sorting information manually is prone to errors. Worse, the data often gets disorganized and disjointed with files missing or some sticky notes falling off the wall and mistakenly finding themselves in the trash can.
CRM software stores its data in the cloud or a database where it's well organized and easier to retrieve. Therefore, you can confidently ask for any customer's information and have it delivered fast and accurately.
Poor customer relationship management creates leaks in your sales funnel. Therefore, your business drips money instead of piping everything to your bank account.
A good CRM software ensures you're always working with up-to-date, accurate customer information to help you make better decisions for your handyman contractor business, improving growth.
FieldBin offers one of the best CRM for handyman contractors. With the cloud-based software, you'll never miss a call, text, or email from your customers. You'll always keep them happy and informed, with accurate, better organized, and up-to-date information about them.
FieldBin's CRM software ensures you complete more jobs faster and more efficiently, leading to happy customers who'll market your business to their friends and family, securing more jobs for the future. FieldBin's handyman CRM software allows you to:
• Get customer information and job history with ease
• Capture all relevant customer information
• Speed up your processes
• Have a connected office and field view of customers and jobs
A handyman CRM software ensures you're always working and making business decisions based on accurate customer information that will keep your client happy.
FieldBin's CRM software for handyman business operates in the cloud meaning everyone in the crew can access information anywhere and in real-time.
CRM software ensures you're always answering your customers' needs and problems, keeping them happy and satisfied with your service.
FieldBin's handyman CRM software runs on mobiles and tablets for easier access by your crew while on the field.
FieldBin offers 24/7 customer support services for all customers using its home improvement business software.